Member services
Member forms
If you need a copy of a particular form, ConnectiCare's online form resource can save you time. Click here to access online forms.
Medicare fraud and protection
Click here for tips on what you can do to prevent fraudulent schemes and help protect your identity and benefits.
Coverage decisions
Click here for information on how to request an organization determination (the process to determine if an item or medical service is covered).
Click here for information on how to request a coverage determination (the process to determine if a prescription drug is covered).
Appeals
Click here for information on how to file a reconsideration (a formal way of asking us to review and change an organization determination we made).
Click here for information on how to file a redetermination (a formal way of asking us to review and change a coverage determination we made).
Grievances
Click here for information to submit a grievance (a formal name for making a complaint).For a prescription or pharmacy related grievance, click here.
Appoint a representative
If you want someone to act on your behalf then you and that person must sign a statement that gives that person legal permission to act as your appointed representative. Click here for more details on how to appoint a representative.
Potential reasons for plan/policy termination
You have some responsibilities as a member of ConnectiCare. Click here for details on how to avoid membership termination from the Plan.
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Last Update 11/26/2018
