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Payment Options

For members who recently received a June premium invoice: please disregard the insert about payments at 55 Water Street in New York City. This insert was an error. We’re sorry to have caused any confusion.

Once you become a ConnectiCare member, you’ll have many convenient ways to pay your monthly premium.

1. Social Security deduction

You can pay your premium through automatic deduction from your monthly Social Security or Railroad Retirement Board (RRB) benefit check. You can choose this option when you enroll. Or, call us at 1-800-224-2273 (TTY 711)  from 8 a.m. to 8 p.m. seven days a week, and we can help set it up. You can also mail or fax a letter asking to be set up for “SSA withhold.” Include your member ID number, the date and your signature, and send it to: 

ConnectiCare, Inc. 
P.O. Box 4001
Farmington, CT 06034 

Fax your request to 1-844-871-9754

Please Note: It can take two months or more for your deductions to take effect.

2. Online

 Pay online or manage your payments
You can use this link to view invoices, pay a bill or set up automatic payments. You will be asked to set up an account for our member website the first time you use our online payment service. 

Make a one-time payment as a guest
Use this option to make a payment without registering. This is a good option if someone other than you is making the payment, or if you do not have time now to register.

3. Walk into a People's United Bank branch

Take your bill with a check or cash to any People's United Bank branch, including branches inside Stop & Shop stores, during regular business hours. 

4. By Phone

Call 1-800-224-2273 (TTY 711) 24 hours a day, seven days a week.

5. By Mail

You can always pay your bill by mailing a check and the invoice coupon to:

P.O. Box 21849
New York, NY 10087-1849

Member premium payments go to a bank lockbox. You must include an invoice coupon with the scan line for ConnectiCare to process your payment.

6. Walk into one of our ConnectiCare centers

You can pay your monthly premium at a ConnectiCare center and our associates will help you complete your payment online, by phone or mail. Payments can be made using Visa, MasterCard, Discover Card, a check made out to ConnectiCare or with your bank account information. Visit for hours and locations.

Important: ConnectiCare centers do not accept cash.

Last Update  5/22/2020