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Need help logging in?

Here you will find answers to some of your questions about accessing the ConnectiCare Medicare Member Portal. You can also contact ConnectiCare's Member Service Department at 1-800-224-2273 (TTY: 1-800-842-9710) from 8 a.m. to 8 p.m. seven days a week.

Registration

In addition to developing a new website for our Medicare members we've also improved security.  Because of this, you do need to register to use this site even if you had already registered on the MedicareVIP website.

Registering on our new Medicare member website is easy.  You must first be enrolled in a Medicare plan, and you will need to have your member ID handy.  Your member ID is the 11-digit number displayed on your ID card.  Answer a few questions on our online registration form, choose a username and password, confirm your email, and you’re done!

Registration only takes a few minutes. Click here to register.

If you have been locked out, please wait approximately 30 minutes before trying to login again.

No, you will need to register with a new username and password to access the new Medicare Advantage website.

You can reset your password on our Forgot password page.  You can also contact ConnectiCare's Member Service Department at 1-800-224-2273 (TTY: 1-800-842-9710) from 8 a.m. to 8 p.m. seven days a week if you are having trouble accessing the site.

You can retrieve your username on our Forgot username page.  You can also contact ConnectiCare's Member Service Department at 1-800-224-2273 (TTY: 1-800-842-9710) from 8 a.m. to 8 p.m. seven days a week if you are having trouble accessing the site.

You can retrieve your username on our Forgot username page.  You can reset your password on our Forgot password page.  You can also contact ConnectiCare's Member Service Department at 1-800-224-2273 (TTY: 1-800-842-9710) from 8 a.m. to 8 p.m. seven days a week if you are having trouble accessing the site.

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